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Nondiscrimination Notice

Nondiscrimination Notice

River Point Behavioral Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. River Point Behavioral Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

River Point Behavioral Health:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Andrea Hadley, Civil Rights Coordinator

If you believe that River Point Behavioral Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Kim Corley, BS, LSSYB, CPHQ
Director, Performance Improvement
Compliance Officer

River Point Behavioral Health
6300 Beach Blvd. Jacksonville, FL 32216
Phone: 904-724-9202
Fax: 904-722-4860
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Andrea Hadley, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Help is Just a Phone Call Away

We cannot offer diagnosis, counseling or recommendations online, but assessment and referral specialists are available 24/7 at 904-724-9202. If you are experiencing an emergency, please dial 911 or go to the nearest emergency room.

Please use our contact form to reach us by email.