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For Help Call 904.724.9202





Nondiscrimination

River Point Behavioral Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. River Point Behavioral Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

 

River Point Behavioral Health:

 

•Provides free aids and services to people with disabilities to communicate effectively with us, such as:

 

○ Qualified sign language interpreters

 

○ Written information in other formats (large print, audio, accessible electronic formats, other

formats)

 

• Provides free language services to people whose primary language is not English, such as:

 

○ Qualified interpreters

 

○ Information written in other languages

 

If you need these services, contact Andrea Hadley, Civil Rights Coordinator

 

If you believe that River Point Behavioral Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

 

Andrea Hadley, Civil Rights Coordinator

River Point Behavioral Health

6300 Beach Blvd. Jacksonville, FL 32216

Phone: 904-724-9202

Fax: 904-722-4860

Andrea.Hadley@uhsinc.com

 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Andrea

Hadley, Civil Rights Coordinator, is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Avenue, SW Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

 

Help is Just a Phone Call Away



We cannot offer diagnosis, counseling or recommendations online, but an Assessment and Referral specialist is available 24 hours/7 days a week at 904.724.9202. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.

If you prefer to contact us via email, please click here to fill out a request information form.