River Point Behavioral Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. River Point Behavioral Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
River Point Behavioral Health:
If you need these services, contact Andrea Hadley, Civil Rights Coordinator
If you believe that River Point Behavioral Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Kim Corley, BS, LSSYB, CPHQ
Director, Performance Improvement
Compliance Officer
River Point Behavioral Health
6300 Beach Blvd. Jacksonville, FL 32216
Phone: 904-724-9202
Fax: 904-722-4860
[email protected]
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Andrea Hadley, Civil Rights Coordinator, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
We cannot offer diagnosis, counseling or recommendations online, but assessment and referral specialists are available 24/7 at 904-724-9202. If you are experiencing an emergency, please dial 911 or go to the nearest emergency room.
Please use our contact form to reach us by email.